Privacy Policy

Handling of Personal Data

At Prognos, we prioritize your personal privacy. We are committed to being transparent about how we handle your personal data and aim to present this information in a clear and understandable way.

This privacy policy applies to all Prognos customers and explains how we process your personal data when you visit our websites, register as a user on Prognos Tailored, purchase our products or services, or otherwise interact with us.

We regularly update this policy to reflect any changes in how we process your personal data. The latest version of the privacy policy is always available at www.prognos.se.

Data Controller

Prognos MKA AB, with company registration number 559149-7846 and address Viktoriagatan 26A, 411 25 Gothenburg, is the data controller for the personal data collected and processed by Prognos.

Collected Personal Data

We collect personal data such as your name, address, email address, phone number, personal identification number, payment information, purchase, order and usage history, IP address, and other information related to your case. This occurs, for example, when you purchase products, use our services, contact our customer support, or create an account with us.

Use of Personal Data

We use your personal data to:

a) Process your orders and manage your purchases.

b) Manage your account on Prognos Tailored.

c) Respond to your inquiries and handle customer service matters.

d) Improve and update our services and products, including viewing your usage statistics which may also be shared internally with designated individuals in your organization.

e) Prevent misuse of our services.

f) Enhance your experience on our platforms.

Every use of your personal data is based on appropriate legal grounds in accordance with applicable data protection laws.

Use of Data for Prognos Tailored Users

The agreement you enter into constitutes the legal basis for processing company data and personal data. When you order or purchase a product or service, or register your account on Tailored, we take care of the information you provide. This information is used to improve your experience and tailor our products and services to your needs. This includes sending you offers and information relevant to you, as well as providing personalized customer service and support.

Access to Your Personal Data

We never share your personal data with third parties for marketing purposes. However, your personal data may be shared with trusted companies that help us deliver our services and products. These companies may only process your personal data according to our instructions and may not use the information for their own purposes.

Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes for which they were collected, or as required by law. After this period, your personal data will be deleted.

Your Rights

You have the right to request access to, correction or deletion of your personal data, as well as to restrict the processing of your data. You also have the right to object to the processing and, in some cases, request data portability.

Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration and loss.

Disputes and Complaints

If you have any concerns about our processing of your personal data, you may file a complaint with the Swedish Authority for Privacy Protection (Datainspektionen) or another competent supervisory authority.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for these websites or their privacy practices. We recommend that you read their privacy policies before disclosing any personal data.

Cookies

We use cookies to enhance your experience on our website. You can read more about this in our cookie policy at www.prognos.se.

International Data Transfers

If we need to transfer your personal data to countries outside the European Economic Area (EEA), we will ensure that your personal data continues to be protected and processed in accordance with this privacy policy and applicable laws.

Changes to This Privacy Policy

This policy may be updated from time to time. The most recent version of the policy will always be available on our website.

Contact

If you have any questions about our processing of your personal data, or if you wish to exercise any of your rights, you are welcome to contact us at: info@prognos.se